Testimonials
Here’s what some of our clients have said:
“I have handled the professional indemnity arrangements for this firm over the last 20 years; and before that was closely involved in arranging the professional indemnity policies for a national law firm. In my experience the professional indemnity market in NZ has seen periods over those 20+ years when there have been insufficient underwriters in the field, for firms to be able to attain competitive quotes. The policy wording you provide is wide; your premiums competitive; and when we have had to notify any claims, we have been very happy with the way these have been dealt with. We are pleased to recommend Austin Stone Ltd to any law firm in NZ seeking professional indemnity cover.”
“They have always taken the time to give thorough explanations of policies, claims procedures and the choices available, and have done all this in plain English, so a layman can understand.”
“Their responses are prompt and accurate, and you feel that nothing is too much trouble for them.”
“Their follow up systems are excellent and they help to speed up settlement of claims by staying in touch with the insurers throughout the process.”
“Where there has been a problem with a claim, they have dealt with the insurers on our behalf, minimising disruption to our working time.”
“They have been so patient with my many questions when changing insurance companies, and the fact that we are now with a broker and recently had to claim, has been fantastic.”
“The process was smooth and quick and painless. I can’t speak highly enough of this company.”
“They were very thorough in determining the options and correct level of cover we required under each category, [they] explained the options and put in place the package that best met our needs. His ongoing advice and service has been excellent and confirmed [that] we have made the right decision in choosing to work with him. I would be very happy to discuss their services with anyone considering working with him.”
We gladly make full references available on request.
